Contact NELSA
Customer care
Email support@nelsajewelry.com for help with an order, product question, return authorization, cancellation, or delivery issue. Include your order number if you have one. Do not send full card details.
Returns
Please request authorization before sending an item back. We will provide the appropriate return address and instructions when your return is authorized.
Order updates
Order and shipping confirmations are sent using orders@nelsajewelry.com. For questions or help, write to support@nelsajewelry.com.